COVID-19 UPDATE
During this time we have a reduced staff dispatching your orders. Please allow extra time for order processing especially for filled pouffes.
Royal Mail are also currently experiencing significant delays with parcels taking much longer to arrive than expected.
Due to the current uncertain global situation our ability to ship to certain countries is changing on a daily basis. Please double check with you local postal service before placing an order or email us at info@bohemiadesign.co.uk if you are concerned about delivery.
Filled pouffes can take up to 5 working days to be dispatched
UK
Free Shipping on orders over £50.00 - Royal Mail Tracked (3-5 days)
Standard Shipping - Royal Mail Tracked (3-5 days) £3.95
Express Shipping - Royal Mail Tracked (1-2 days) £5.95
Next Day (orders placed Mon-Thur before 1pm, excludes Filled Pouffes) - £8.95
Saturday Delivery (orders placed by 1pm Friday) - £20.00
EU
Due to Brexit rules and regulations, deliveries to the European Union may take longer to arrive than usual, in some cases up to 2 weeks. For deliveries to countries in the European Union, the purchaser is responsible for any taxes and duties required by the country of delivery.
Free Shipping on orders over £150.00 (5-7 days)
Standard Shipping - Signature Required (5-7 days)* - £10.95
Express Shipping - Courier Service (2-3 days)* - £25.00
ROW - exclusions apply
Free Shipping on orders over £150.00 (7-10 days)
Standard Shipping - Signature Required (7-10 days)* - £12.95
Express Shipping - Courier Service (2-3 days)* - £30.00
*Delivery time can vary depending on location.
Please note that we aim to dispatch all Bohemia orders within 2 working days, however this may be slightly longer during particularly busy periods. Please be assured our customer service department will keep you updated at all times on the progress of your order. You will receive an email notification once your order has been dispatched.
We always use plastic free packaging to wrap and send your orders. We occasionally use recycled bubble wrap or plastic sheeting when necessary.
Returns
Free UK returns within 60 days of receipt*, provided that the item returned is in its original and unused condition, with all tags still attached and with all original packaging.
*For large and oversized products (including stuffed pouffes and rugs), buyer pays return postage. Seconds items are non-refundable.
Customers from outside the UK are responsible for the return postage.
Read our full returns policy here.
